Terms of Use

1. About us

This website is operated by Crystal Grave Care, a grave cleaning and memorial care service covering London, Essex, and Kent. By using this website you agree to these terms. Contact: [email protected] · 0203 4111998.

2. Use of this website

You may use this website for lawful purposes only. You must not use the site in any way that breaches applicable law, transmit spam, attempt to gain unauthorised access to any part of the site, or reproduce content without our written permission.

3. Our services

All services are subject to a separate service agreement confirmed at the time of booking. Prices shown are indicative starting prices and may vary depending on the condition of the memorial, location, and scope of work required.

We reserve the right to decline any booking at our discretion. We will always notify you promptly if we are unable to fulfil a booking.

4. Intellectual property

All content on this website — including text, images, logos, and design — is owned by or licensed to Crystal Grave Care and is protected by copyright. You may not reproduce or redistribute any content without our prior written consent.

5. Limitation of liability

To the fullest extent permitted by law, Crystal Grave Care shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or our services. Our total liability shall not exceed the amount paid for the relevant service.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

6. Third-party links

This website may contain links to third-party websites for your convenience only. We have no control over those sites and accept no responsibility for them or for any loss arising from your use of them.

7. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to these terms

We may update these terms from time to time. The last updated date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated terms.